Statutory Body Coming soon

Aadhaar Mitra

Aadhaar Mitra — Resident Grievance Resolution Assistant

Challenge addressed

Grievance volumes across phone, portal and regional offices strain resolution capacity

What this tool does

A resident-facing grievance assistant for UIDAI that understands complaints in Hindi, English and regional languages, classifies them, explains resolution steps and timelines across the 1947 helpline, myAadhaar and pgportal, and drafts escalations for unresolved cases.

Are you from Unique Identification Authority of India (UIDAI)?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.