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Niryat Sahayak

Niryat Sahayak — Exporter Grievance Resolution Copilot

Challenge addressed

Exporters face slow grievance redressal on incentives, refunds and shipment bottlenecks

What this tool does

Resolves exporter grievances faster for the Department of Commerce: diagnoses stuck RoDTEP scrips, drawback claims, DGFT licence issues and shipment bottlenecks, drafts clear replies, and routes cases to the right desk with deadlines.

Are you from Department of Commerce?

We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.

Contact the project team

Contact the project team

For ministries, departments and public bodies — and for anyone reporting a correction.

Please do not send citizen data, Aadhaar numbers or any personal identifiers. We use your details only to reply to this enquiry.