Ministry
Coming soon
Seva Sahayak
Seva Sahayak — Digital Service Grievance Copilot
Challenge addressed
Aadhaar, DigiLocker and UMANG service grievances need faster, automated resolution paths
What this tool does
Grievance copilot for Aadhaar, DigiLocker and UMANG users and helpdesk teams that diagnoses common service failures — authentication, update rejections, sync issues — and produces exact resolution steps, draft complaints and escalation routes.
Other tools for Ministry of Electronics & Information Technology
Are you from Ministry of Electronics & Information Technology?
We will deploy this tool for your office free of charge — built, tested and handed over, with training for your team.
Contact the project team